I knew I would like Palm Garden the day your visited me at the hospital. Your staff is great, I couldn’t have asked for better service. The aids always came into my room with a big smile and always had something nice to say. One I singled out from all of them was Sabrina, she couldn’t do enough for me. I got remarks from the rest of them (good remarks). A lot of them, a nurse hugged me goodbye. The others were equally as nice and hugged me. So many times people unite to complain, I am writing to tell you I would recommend Palm Garden to anyone!
When I am working on strategic projects I often time do not remember the purpose of the facilities. I listen to the rhetoric from leadership. On those rare occasions when I visit a facility without leadership surrounding me I am able to observe firsthand and I am able to recognize the differences between facilities.
This past weekend I had the opportunity of visiting a friend who had been transferred from the hospital to Palm Gardens of Largo on Starkey Road. During this visit, I observed an immaculate facility with friendly personnel. I asked my friend many questions related to her stay at your facility and learned that she was extremely pleased with her care, the quality of the food, and the many activities she had in addition to the physical rehab she was undergoing.
You should be very proud of your facility and the people who are staffing it.
Dear Pat McCarver,
Per our conversation today, while you were visiting, I again would like to let you know that I really appreciate all the services that were done for me while I was a patient here at Palm Garden. All the nurses, CNAs and therapists are very pleasant, proficient, and qualified. They offered me excellent services. I also like all the remodeling that is going on in the building.
On top of all issues, I would like to have a special thanks to Annie J. for all the help she provided me with. She was one of the first people that I met when I arrived. She followed me on a daily basis. She was a good link between me and the outside world while I was here. She is very helpful.
Also, many thanks to Jessi T., the Social Worker for all of her services and her friendly smile.
I wish you all the best with Palm Garden of Largo. My personal doctor is Mounir M. and he was the one who selected Palm garden of Largo for me. I will definitely recommend this place to family and friends. Thank you again for all the services during the period of my stay.
I want to thank all of the CNAs and nurses who cared for me while I was a resident here at Palm Garden. The CNAs who cared for me so kindly were Kimberly, Donna, Cindy, Maddy, Todd, Melinda, Bill, Tyler, and Emily. I wish to compliment the various nurses who took care of me and kept my husband informed. Liz, when asked what a condyle fracture was, looked it up on the internet with her own personal tablet and explained it to me. The other nurses who cared for me were Robin, Melinda, Tumeka, Mary, Steve, Cori, and Cheryl. When I couldn’t bear weight on one leg everyone cooperated to assist me in my everyday needs.